Appointments

We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you.  The office phone number is (617)327-4444.  We try to see all patients on time, and request that you extend to us the same courtesy.
If you cannot keep an appointment, please call (617)327-4444 to notify us immediately. In the case of inclement will try to notify you within the 24 hour storm notice period.

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Office Hours

The office is open on the following schedule:
Monday: 9:00 – 5:00
Tuesday: 8:00 – 12:00
Wednesday: 9:00 – 7:00
Friday: 9:00 – 6:00
Saturday: By appointment

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Emergency Care

We recognize situations do arise and we will do everything in our power to respond to your problem as quickly as possible.  If an emergency arises when the office is closed please call (617)327-4444.  The doctor will return your call as soon as possible.

If an emergency arises while the office is open, please call the office as early in the day as is possible.  We reserve special times for those patients with emergency needs, and you will be seen as quickly as possible.

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Telephone Calls

We encourage you to call with questions you have concerning dental problems; however, it would be unfair to other patients if the doctor were to disrupt treatment to answer every phone call.  Our staff is trained to answer most questions, If your call requires that the doctor speak with you please leave a message and the doctor will return your call at his earliest opportunity.

 

Recall Visits

We believe in the benefits of regular preventive care, and encourage all of our patients to return for periodic recall visits.  We ask you to make your appointment six months in advance .  We will call you a day or two before your appointment time to confirm that day and time with you.
At the time of your recall visits, please advise the receptionist of any change in your health and medications, address or phone number, marital status, or employment or insurance coverage.

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Fees and payments

We make every effort to keep down the cost of your dental care. You can help by paying for treatment at the time of your visit. If your treatment program requires several visits, you will be given an estimate and asked to make financial arrangements with the business office staff.

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Insurance

Dental insurance is intended to cover some, but not all of the costs of your dental care.  Most plans include coinsurance but the deductible and insurance balance must be paid by the patient.  If you have dental insurance please bring your plan information with you to your first visit.  We will work with you to assure that you receive the maximum benefits to which you are entitled.

At the end of each visit, you will receive all of the information necessary to file your insurance claim.  

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Questions?

Please ask Dr. Guarino and he will be happy to assist you!